DCN Assignment/Transfer from Common Area

Each participant must have a DCN attached in MEDES in order to complete the eligibility and authorization process. The MEDES DCN Search functionality searches the Common Area to determine if the participant already has a DCN.

 

All DCNs must be assigned in the Common Area. If the participant does not have a DCN, refer to the DCN Guide before completing this step. DO NOT assign DCNs in MEDES.

 

Training Resources: Primary DCN Search chart; Secondary DCN Search Chart;  DCN Search using a Hispanic Name

 

TO TRANSFER A DCN FROM THE COMMON AREA

  1. Navigate to the Person page >  Page Actions  menu > select Search and Assign DCN.

NOTE: Prior to assigning/transferring a DCN from the Common Area, be sure to update participant’s Name evidence with a Middle name, if it is known. Navigate to the Person page > Evidence sub-tab > List Actions  menu for Name > select Edit > make changes > click Save Save Button

  1. The First Name, Last Name, Date of Birth and Gender pre-populate with the information already entered. Do the initial search without entering the Social Security Number.
  2. Click Search. Results display all close matches, with Name, Alias?, Date of Birth, SSN, Gender, Race and DCN.
  3. Click the List Actions  menu for the matching record. If the correct participant is not found, try search again. If still not found, search for the participant in the Common Area.
    1. When selecting the DCN to transfer, be certain to select the DCN without ‘Y’ in the Alias field to bring over the current name from the Common Area.
    2. If duplicate MEDES IDs are found, the MEDES IDs must be merged. Talk to your supervisor regarding your office process for merging MEDES IDs. Do NOT make changes or add bogus information to the duplicate ID, as this will carry over onto the Common Area or may also appear on an Active MO HealthNet card.
  1. Click Select DCN.
  2. Review and confirm the information.
  3. Click Confirm to transfer the DCN into MEDES.

Refresh to view DCN-Right click in the Person Information section and select Refresh OR Press F5 to refresh your screen.