Spend Down Hand Off

Medical Expenses Submitted for Spend Down

• Make sure the participant’s name and DCN is on the document to be scanned.
• Scan the document(s) to the Spend Down email SESD@ip.sp.mo.gov. A task in Current is auto created the next day.
• Add a comment to the FAMIS MHABD EUMEMROL screen recording the contents of the scan to the Spend Down Unit.

NOTE:

• • If the document is for Spend Down only and NOT related to any other program(s), do NOT scan the documents to the ECM after emailing it.
  • If the document is related to other program(s), complete the ECM document process to scan the document packet after emailing it. A Current task is auto created for the other program(s).

Spend Down Inquiries

• Add notes to EUMEMROL in FAMIS regarding what was discovered and that you are completing a Hand Off
• Update Outcome to the current task with Outcome “Other Action” and Reason “Hand Off”
• Add specialty task in Current by selecting “Add Case” and follow instructions below:
  • 
  • Add concise notes to the Add notes field
  • Use 8 digit DCN when entering the ID Number to ensure you are entering it correctly
  • Confirm the first name and last name are entered correctly

For other Spend Down questions, go to Phone NL/Lobby Canned Responses SOP