Duplicate DCN Resolution in FAMIS

When an individual has been issued more than one DCN, action is required to remove the higher DCN from use. The lower DCN is used for determining eligibility. To resolve a duplicate DCN situation:

 

Step 1

    • See Duplicate DCN field process
    • If the higher DCN in FAMIS is a member of the EU, continue to next step

 

Step 2

    • In FAMIS, fastpath SCMBR

 

Step 3

    • If the supercase displayed is not the correct case press F10=CLEAR to clear the screen
    • Type in the correct supercase information to pull up the correct supercase

 

Step 4

    • Type U on the command line
    • Type S to select the individual with the higher duplicate DCN
    • Type the correct DCN (lower one) over the incorrect one (higher one)
    • Press CTRL
    • The message “Confirm update of person with DCN Y_N” displays

 

Note: DO NOT go to SCLR from the SCMBR screen by pressing F14=CLRCLT and DO NOT bring the lower DCN back from SCLR. This process would result in adding the lower DCN as another individual instead of resolving the duplicate DCN

 

Step 5

    • Type Y and press CTRL
    • The message “Successfully UPDATED” appears. The lower DCN is in use for all FAMIS cases