Search for an Integrated Case

The Integrated Case (IC) is the container or shell for managing all benefits that a household receives, similar to the “Supercase” in FAMIS. Integrated Cases are created when the application is authorized for either approval or denial. All information (evidence) is submitted in the application and gathered while processing the Application Case and then moved to the Integrated Case. From the Integrated Case, Product Delivery Cases are generated
(e.g., “MO Health Net for Families”, or “MO Health Net for Kids”.)

Tip In MEDES, MO HealthNet for Kids = CHIP eligibility; MO HealthNet for Families =any Non-CHIP eligibility.

TO SEARCH FOR AN IC:

1. Navigate to the Person page >Information sub-tab> Cases folder

OR

Navigate to the Person page >Home sub-tab> under the Current Cases ribbon

1. Click the Reference number hyperlink
2. The Integrated Case opens in a new Page Tab

NOTE: The Integrated Case is created first and will have the lowest Reference Number and the most generic name (MHN Health Benefits).

VIEW INTEGRATED CASE

The IC is created when the application is approved and all information (evidence) submitted in the application and gathered in processing the Application Case is moved to the Integrated Case.