Blind Pension Program-Certified Mail

All notices sent to a Blind Pension (BP) applicant and/or recipient must be sent certified mail.

The Adult MO HealthNet Adverse Action Notice (FA420) and the Adult MO HealthNet Benefit Notice (FA460) are FAMIS generated notices during the nightly batch process. These two forms will be automatically sent certified mail when generated. The Certified Mail tracking number is displayed on the Document Queue (DOCQUE/FMVM) and Document History (DOCHST/FMVR) screens.

All other documents related to BP eligibility must be sent by certified mail to the applicant/participant and to the primary Authorized Representatives (AR). Offices will set procedures on how certified mail labels will be accessed. The certified mailing tracking number must be entered on Document Queue (DOCQUE/FMVM) or Document History (DOCHST/FMVR) screen. Access to enter the certified mail tracking number will be given to certain staff in offices. Follow the steps below to enter the Certified Mail Tracking Number.

Step 1

Locate applicant/participant on FAMIS Program Participation (FAMISPAR/FM0D).

Step 2

Copy either the Supercase Number or DCN, fastpath to DOCQUE.

Step 3

Paste the Supercase Number or DCN in the appropriate field; press CTRL.

Step 4

Enter a “U” on the Command line.

Step 5

Select with an “S”, the document being sent certified.

Step 6

Tab to the Trk# field and enter the number listed on the certified mail label. Press CTRL.

Step 7

Answer confirmation question:

BBR20_NW:Please CONFIRM request to UPDATE (Y-Yes or N-No)

Once entered, the tracking number may not be updated. Worker should carefully review the tracking number entered to ensure it is correct. If a second copy of a document must be sent, make a comment on EUMEMROL. The Comment Label must include the name and date of the document ie: FA325 dated 8/28/18.

All requests for BP notices are routed through Lincoln County at Lincoln.CoDFS@dss.mo.gov

August 2018