Removing an Individual from MO HealthNet For Failing to Provide Citizenship Verification
Use this process for changing the EU Role for individuals listed in the Eligibility Unit who have failed to provide citizenship and/or identity verification within 90 days from approval. This process will allow staff to remove a person individually for failing to provide the necessary verification. This procedure is NOT to be used to close a case with only one individual.
Step 1
Go to FAMISPAR screen by typing FAMISPAR on the command line on any screen in FAMIS. Type in the DCN or Social Security number of the desired individual and press CTRL. This will display the cases for the individual.
Step 2
Type EUMEMROL or FM3Z on the command line and tab down to the ADM or FAM case. Type an “S” beside the desired case and press CTRL.
Step 3
On the EUMEMROL screen, type a “U” on the command line and tab down to the desired individual.
Step 4
Enter an “S” beside the desired individual and tab over to the PEND ROLE field and prompt (= + F4) to choose the appropriate EU Role code. Tab to the ZP- Needs/Income Included, Not Receiving Benefits code and type “S” beside the code and press CTRL.
Step 5
Tab over to the PEND REASON field. Prompt (= + F4) to choose the reason CTV- Citizenship Verification Not Provided. Type “S” beside the code and press CTRL.
Step 6
Review the information on the screen to make sure that it is correct. Press CTRL. The message “Successfully Updated” will appear on the bottom of the screen.
Step 7
Press F18 to make comments as to why the individual is being removed. Press F18 again to make a new comment. Type an “A” on the command line. Type in a heading and then tab down and enter a clear comment including the date that the EU Head of Household was given the FA325 Request for Information for the Citizenship and Id verification and that the information has not been provided within 90 days of approval.
Step 8
Type “FM3Y” or “EDRES” on the command line. Press CTRL. Prompt for the head of the EU. Up to three benefit months for each EU, beginning with the current benefit month, and the message “Successfully Displayed” appears. Press F14=REQED. The Supercase EU Summary (FM30) screen appears with the new eligibility determination and message “Successfully Displayed” appears.NOTE: MHABD cases will show an ISD on the right hand side of the screen. To cure the ISD follow these steps:
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- Tab down to the first budget month and type an “S” beside it and press F6 which will display the QMB Decision screen.
- To change the QMB/SLMB response and enter a “U” on the command line and tab down to the response that needs to be changed or if there are no changes needed press F20 (Shift+F8).
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Step 9
Press F18-SELAUTH. The Select Authorization (FM3G) screen appears. Up to three months for each EU, beginning with the current benefit month, the action(s) for each benefit month displayed, the date the change was completed, the status and the message “Successfully Displayed” appear. FAMIS sends adverse action notices and case action notices as required.
Step 10
Press F14=AUTH. The Action Authorization screen appears. The action for the benefit month displayed, the reason for the action, the benefit amount for the benefit month displayed, and the message “Successfully Displayed” appear. Review the information. Press F24-NEXTSEL for each benefit month.
Step 11
Press F23=AUTH. The message “The action was authorized” appears. FAMIS sends adverse action notices and case action notices as required.
If you have any problems please contact the FAMIS Help Desk at 1-800-663-2647.