Missing Pay Period
Proper entry of income into FAMIS is essential to good casework and payment accuracy.
When reviewing income verification it is important to pay close attention to the details and have a conversation with the participant if a pay period seems to be missing. Questions to consider:
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- Is the missing pay period a zero ($0) pay period?
OR
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- Is the missing pay period due to simply not having the income verification?
If the missing pay period is a zero ($0) pay period, enter all the income information provided and use ADD for the Calculation Method. An ongoing GRS budget for the following month must also be entered if income from that source will continue.
If the missing pay period is due to the participant providing a set of otherwise consecutive paystubs, use the YTD (year to date) amounts to manually calculate the Gross Amount of the missing pay period. Use GRS as the Calculation Method.
If a letter from the employer or an FA-311/IM-12 is used for pay verification, attempt to contact the employer to get missing pay information.
Lastly, review Experian Verify Access to determine if Experian can be accessed to get the missing pay information.
Entries on Income Amount (FMX3) screen:
- From Income Amount (FMX3), type an A in the Command line
- Complete Budget Month, Frequency, Calculation Method, Hourly (Y/N) and Pay/Hour fields
- Use ADD as the Calculation Method when the budget month includes a zero ($0) pay period
- Select the line in the repeating group and enter income information
- If the Gross Amount is zero ($0), select the appropriate code in the Reason field
- If using YTD amounts to calculate the Gross Amount of a missing pay period, make sure to show your math in a comment
- Select and complete additional lines in the repeating group until all known income information for the budget month is entered
- Press CTRL
- Press F18=COMMENT and record the details as to why any zero amounts were entered and/or list any manual calculations performed outside of the system. Clearly explain why the budget was entered as it is and why the amount is correct.
Example of ADD budget with missing ($0) pay period:
Charlotte submitted 3 weekly pay stubs representing 30 days of pay history. However, there is one pay period dated 5/24/19 missing. Charlotte says she took a week off for vacation and she does not receive vacation/leave pay. The time she took off resulted in a zero ($0) pay period.