Cancel Rejecting a SNAP Application

Cancel Reject a SNAP Application

Step 1 Fastpath to FAMIS Program Participation (FAMISPAR/FM0D)

1. Enter the participant’s SSN or DCN and press CTRL

2. Tab to the FS EU, type S on the on the Sel field press the Home key to return to the command line, type EULOG

3. Select the last rejection action

4. Press F17 to view the reason for rejection

a. If rejection reason is INC or UCI, continue to Step 2

b. If rejection reason is VER take the following steps

i.  Press F22 to view the outstanding verification.

ii. Ensure all necessary verification was received by the date due

iii. Enter the information and verification on pending eligibility factors

iv. Continue to Step 2

Step 2 Put the rejected application back into application status on Action Resolution (ACTRES/FM50)

1. Type ACTRES on the command line and press CTRL

2. Type a U on the command line, tab to the Com field and type S

3. Tab to the Status field and type CRJ (cancel reject)

4. Tab to the Request Date field and type today’s date or an =

5. Press CTRL

6. A confirmation message appears asking you whether the cancel rejection is due to agency error. You must answer this question

NOTE: If no action appears on ACTRES, the rejection cannot be canceled and you will need to contact the FAMIS helpdesk to complete a cancel reject.

**If cancel rejecting based on verification received, complete a new Eligibility Determination (EDRES), authorize the action, and go to Step 4

**If application was rejected because the controlled flow was not complete (rejection reason INC or UCI), go to Step 3

Step 3 Restarting the Controlled Flow

1. Fastpath to Application Request (REQUEST/FM0G) to restart the controlled flow

2. Tab to the application just cancel rejected, type S on the on the Sel field

3. Select the Food Stamp Application and press F14=APPDETL to move to Application Detail (FM13)

4. Type a U on the command line

5. Tab to one EU member and type an S in the C line

6. Change the date in the Req Date field to today’s date and then change it back to the original application date

7. Press CTRL

8. Press F21=RETURN to go back to REQUEST

9. The Application Status field will be CHG (changed)

10. Verify FAMIS has entered AGY (agency delay) in the Delay Code field

11. Press F9=FLOWFWD, complete the controlled flow and authorize the action

Step 4 Fastpath to Eligibility Unit Member Role (EUMEMROL/FM3Z)

1. Prompt in the EU field, and select the Food Stamp EU with an S and press CTRL

2. Press F18=COMMENT to move to the Select EU Comment screen and then press F18=NEWCOMT

3. Tab to Comment Label and type Cancel Reject

4. Tab to Comment Line and explain the circumstances leading to the action, be specific:

a. For outstanding verification record the date and what verification was received

b. If the controlled flow was not complete, record the reason why and the date it was completed