Homeless Address on an Integrated Case

If an Eligibility Specialist knows a person is homeless they will indicate this by checking the Homeless Box on a client’s Address evidence with an Address Type of Home. The Homeless designation is for reporting purposes only.

Active Case Participant
The ES ends the homeless participant’s current home address evidence then reenters the same address identifying the participant as homeless.

The ES must add a Mailing Address where the homeless can receive mail, NOT a general delivery PO address. See Homeless Address on an Integrated Case

Related Evidence: Addresses

TO CHANGE A MAILING ADDRESS TO HOMELESS ON AN INTEGRATED CASE

If completing this task as part of a returned IM-1U, or if the case is Under Renewal, you must first follow steps to To Create a Manual Renewal and To Complete Manual Renewal.

    1. Navigate to the Integrated Case > Evidence sub-tab > Dashboard folder
    2. Hover cursor over the Addresses hyperlink> Click add icon Add Evidence
    3. Complete all required fields see Related Evidence above
      1. Received Date >The date the change was known/reported to FSD
      2. Case Participant(s)> Name> Click boxes next to each participant name for which you want to apply this address change
      3. Type > Select Home from the drop-down box
      4. Enter the participant’s last known home address
      5. Click the Homeless box
    4. Click Save
    5. If pop-up window appears, select the appropriate address
    • If the USPS recommended address lists a different county than the manually entered address, then select the manually entered address
    • If the counties match, select the USPS recommended address
    • If neither address displayed matches the new address entered, do not select either address. Click Cancel at the bottom of the pop up window

NOTE: If the participant still receives mail at that same address, leave the mailing address as is. If not, the ES must add a Mailing Address where the homeless can receive mail, NOT a general delivery PO address. See Add New Address Evidence. Follow steps 1-5 above to add a new mailing address if needed

    1. Verify All Outstanding Verification
    2. Apply Changes; Check Proposed Determinations; Finalize Proposed Determinations

NOTE: MEDES may generate an additional proposed determination, especially in cases with income changes, adding a person, or removing a person. If the system generated an additional proposed determination, you must Finalize Proposed Determinations again.

    1. Make a comment on the HoH Person Page to include
      1. The homeless address change
      2. Any change in coverage
    2. Review Notice Queue to make sure appropriate forms generated
      1. IM-80PRE: Generates in the event of coverage changes
      2. IM-80: Generates in the event of coverage changes
      3. IM-33C: Case Action Notice

NOTE: Address fields must have a minimum of three characters and cannot have more than 30. Use the second address field for apartment (apt) numbers, lot numbers, suites, floors, ect.

If you should receive the “Address Validation Service” error (as shown below) please refer to the Code-1 Plus System Guide.

Validate Address Popup Box