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Current Queue Descriptions

The table below provides details about what types of documents are loaded into some of the most utilized queues in Current.

 

OJT Queue Description of queue (Documents or tasks included in Queue)
NL REGISTRATION MEDES Paper IM-1SSLs – nothing bundles to this queue. 
NL APP MAGI Applications in which no household members are associated with an existing IC/PDC.  FFM, Online, and registered paper applications drop in this queue – highest order of bundling for MAGI
NL VERIF MAGI Requested verification on pending applications or actions in MEDES, including pending IM-80s (closings)
NL CHANGE MAGI Returned mail and verification received on cases with no pending application or actions, add pregnancy & add newborns are expressed in this queue
NL RENEWAL MAGI MAGI annual renewals
NL INQUIRIES MAGI Requests from outside agencies and/or contractors (AHS, WIPRO, etc.)
NL REGISTRATION FAMIS SNAP applications, TA applications (they can come from paper, web, upload portal, etc.), SNAP applications that are marked Y on expedited questions get expressed – nothing bundles to this queue.
NL APP SNAP/NON MAGI Non-MAGI apps, 65+ auto denials get loaded into this queue (unregistered), IM-1MSP applications, IM-1ABDS, SNAP add persons and IM-1MSPs get expressed in this queue. Some Non-MAGI apps (Vendor, SNC, HCB, etc) may be worked by a specific unit.  Be sure to forward applications listed in Special Document Handoff Instructions Applications section to the correct unit.
NL RENEWAL NON MAGI’ Non-MAGI annual renewals
NL VERIF FAMIS Requested verification on pending cases in FAMIS (highest bundling with Due Today)
NL DUE TODAY Verifications that have been received get re-loaded into this queue 5 days before the FA-325 is due or application is due.  They get loaded as expressed on the Date Due if not completed.  Everything bundles up to NL DUE TODAY FAMIS.
NL CHANGE FAMIS Any documentation that comes in on an active case with no pending application or action – change reports, unrequested verification, etc., IM-1ABDS on active non-MAGI cases (could be add person changes, could be reporting SS/SSI or disability changes) – This is the 2nd highest bundling queue, everything will bundle up to Changes.
NL MID CERT SNAP mid-certification reviews FA546 – 5th order of bundling in FAMIS
NL RECERT SNAP/NON MAGI SNAP elderly & disabled waivers get loaded into this queue after they are registered in the NL REGISTRATION FAMIS queue.  When they are registered, anything coded Y needs an interview on FSINTRVW gets loaded into the dialer, N gets loaded in this queue – 3rd highest bundling for FAMIS
NL APP TA After TA applications are registered in the NL REGISTRATION FAMIS queue, they load into this queue – 4th highest bundling for FAMIS
NL RECERT TA Annual reviews on TA cases
NL MWA/CS18WR/EMH Notices for TA cases – MWA sanctions, children turning 18, CS sanctions, etc. – these will bundle up to other queues
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Updated on September 11, 2024
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