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Accurint for Government Eligibility (AfGE)

Tools #

 

Accurint (AfGE) #

Accurint for Government Eligibility (AfGE) is a product that provides the Family Support Division information regarding real estate, watercraft, aircraft, addresses, death records and criminal records.

 

The following verification codes are still in development. This guide will be updated as soon as the changes are finalized.
When Accurint for Government eligibility is used to verify information, the following codes should be used:

    • GS: Accurint Statement – Accurint for Government Eligibility information is used and additional information or verification is needed.  This would prompt an FA325 to be generated.
    • GC: Accurint Confirmation – staff uses code GC if no additional verification is needed or updates GS to GC after the additional information or verification is received from the client

 

Additional information should be requested if the participant’s statement is not consistent with the information gathered from Accurint and the information would result in ineligibility or decreased benefit.

 

Benefit Program Technicians will not use the Person Search, Real-Time Phones, Phones Plus, Reverse Lookup, Canadian Phones and Sexual Offenders searches.

    • The Person Search should only be used by Benefit Program Supervisors, Program Coordinators, Program Managers, and Program Specialists.

 

When to Access #

Access the Accurint (AfGE) portal ONLY if additional information is needed to confirm the participant/applicant’s statement and ONLY during an MHABD or Family MO HealthNet application or annual review.
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The Accurint (AfGE) portal should only be accessed after all other cost-free electronic means of gathering the required information are exhausted:

 

Before accessing Accurint for Government Eligibility, attempt to thoroughly discuss any questionable information on the application, annual review, or reported during an MHABD/MAGI interview regarding real estate, watercraft, aircraft, addresses, death records and incarceration with the participant or applicant.

 

Permission from Participants #

Participants and applicants give permission to retrieve information from AfGE by signing the application.

 

Permission to use EVS sources that have FCRA requirements may be revoked by an applicant/participant in writing.

 

Initial Login to the AfGE Portal #

 

After Entering Verification Characters

  1. Click Next
  2. Copy and Paste initial password from welcome e-mail in Current Password field
  3. Type the new password in the Type New Password field
  4. Type the new password again in the Confirm New Password field
  5. Click Save
  6. Click Register Now in the New Feature: Forgot Password box
  7. Select a Question and type an Answer for each entry
  8. Make sure the Send Email option is selected as the code delivery method
  9. Click Send Code
  10. Click Continue
  11. Click Continue on the NEW FEATURES! screen
  12. Enter your current e-mail address
  13. Click Yes, this is my current e-mail address
  14. Click SIGN OUT in the top right corner of the LexisNexis Accurint for Government Eligibility home page
  15. Copy the Code that was sent to your e-mail from step 13
  16. Return to the Accurint portal
  17. Click the gray Sign In button
  18. Enter User Name
  19. Enter Verification Characters
  20. Enter Password
  21. Verification code e-mail received?
    1. If yes, go to step 26
    2. If no, click Re-send Code
  22. Paste verification code in Verification Code field
  23. Click Continue
  24. Click Continue in the Forgot Password User Verification box
  25. Return to the AfGE Guide and proceed to the Request Information section

 

 

Log in to the Accurint for Government Eligibility (AfGE) Portal: #

    1. From the initial AfGE screen
    2. Click the red or gray Sign In button
    3. Enter User Name
    4. Enter Verification Characters
    5. First time accessing AfGE?
      1. If yes, click here
      2. If no, continue to step 6
    6. Enter Password
      1. Forgot your password?
        1. If yes – go to step b
        2. If no – go to Request Information in the AfGE Portal portion of the guide
      2. Click on the “I forgot my password” link
        1. Answer the security question
        2. Select the method of receipt for temporary password
        3. Click Continue
        4. Enter user name
        5. Enter verification characters
        6. Paste the temporary password in the password entry field
        7. Click Sign In
        8. Paste the temporary password in the Current Password field
        9. Type the new password in the Type New Password field
        10. Type the new password again in the Confirm New Password field
        11. An e-mail will be sent notifying you that your password has been changed
    7. Go to Request Information in the AfGE Portal portion of the guide.

 

 

Request Information in the Accurint (AfGE) Portal: #

    1. Requesting real estate information?
      1. If yes, go to the Accurint (AfGE) Real Property Search portion of the guide
      2. If no, continue to 2
    2. Requesting watercraft information?
      1. If yes, go to the Accurint (AfGE) Watercraft Search portion of the guide
      2. If no, continue to 3
    3. Requesting aircraft information?
      1. If yes, go to the Accurint (AfGE) FAA Aircraft Search portion of the guide
      2. If no, go to 4
    4. Requesting most recent address?
      1. If yes, go to the Accurint (AfGE) Address portion of the guide
      2. If no, go to 5
    5. Requesting death records?
      1. If yes, go to the Accurint (AfGE) Death Records portion of the guide
      2. If no, go to 6
    6. Requesting incarceration records?
      1. If yes, go to the Accurint (AfGE) Incarceration portion of the guide
      2. If no, then Accurint cannot gather the desired information

Note: After the permissible purposes have been entered you can navigate between Real Property, Watercraft and FAA Aircraft searches from the tabs in the search window.
Note: Use this search to determine ownership of property. Do not use this search to determine the value of any property as tax assessments are the only pieces of financial information shown
Note:  Add Property Reports to the case record due to potential exposure of other individual’s personally identifiable information (PII).  Follow the instructions in the guide below.
Note: Searches may result in information containing individuals who are not in the eligibility unit. Under no circumstances should information for someone who is not in the EU or a required part of the determination be entered into the case record.

 

 

Accurint (AfGE) Real Property Search #

    1. From the AfGE home page
    2. Click on Real Property
    3. Select option 4: For use in connection with a determination…
    4. Click Confirm
    5. Select I have No Permissible Purpose for the default DPPA use
    6. Select Legal compliance for default GLB use
    7. Select Legitimate Business Purpose Pursuant… for default DMF use
    8. Click Confirm
    9. Verifying the sale of a home in which the Participant/Applicant no longer owns?
      1. If yes, continue to 10
      2. If no, continue to 13
    10. Enter Participant/Applicant’s SSN, last name, first name
    11. Enter Participant/Applicant’s former street address, city, state, zip code
    12. Continue to 15
    13. Enter Participant/Applicant’s SSN, last name, first name
    14. Enter Participant/Applicant’s full street address, city, state, zip code
    15. Enter Participant/Applicant’s10 digit DCN in the reference code field
    16. Click Search
    17. Were results found?
      1. If Yes, go to 18
      2. If no, remove street address, city and zip code
        1. Click search
        2. Were results found?
          1. If yes, go to 18
          2. If no, click Print Results
          3. go to 19
    18. Ensure the correct individual was found
    19. Click Print Results
    20. Add documents to all other case records used for Participant/Applicant (PDF Creator Guide)
    21. Additional searches needed?
      1. If yes, return to Request information in the AfGE Portal
      2. If no, continue to 22
    22. Continue to Enter AfGE Information

 

Note: Use this search to verify ownership of watercraft. Do not use this search to verify the value of watercraft

 

 

Accurint (AfGE) Watercraft Search #

    1. From the AfGE home page
    2. Click on Watercraft
    3. Select option 4: For use in connection with a determination…
    4. Click Confirm
    5. Select I have No Permissible Purpose for the default DPPA use
    6. Select Legal compliance for default GLB use
    7. Select Legitimate Business Purpose Pursuant… for default DMF use
    8. Click Confirm
    9. Enter Participant/Applicant’s SSN, last name, first name
    10. Enter Participant/Applicant’s10 digit DCN in the reference code field
    11. Click Search
    12. Were results found?
      1. If Yes, go to 13
      2. If no, click Print Results
      3. Continue to 16
    13. Ensure the correct individual was found
    14. Click Run Search in the Next Steps Column
    15. Click Print Results
    16. Add documents to all other case records used for Participant/Applicant (PDF Creator Guide)
    17. Additional searches needed?
      1. If yes, return to Request information in the AfGE Portal
      2. If no, continue to 18
    18. Continue to Enter AfGE Information

 

Note: Use this search to verify ownership of aircraft. Do not use this search to verify the value of aircraft

 

 

Accurint (AfGE) FAA Aircraft Search #

    1. From the AfGE home page
    2. Click on FAA Aircraft
    3. Select option 4: For use in connection with a determination…
    4. Click Confirm
    5. Select I have No Permissible Purpose for the default DPPA use
    6. Select Legal compliance for default GLB use
    7. Select Legitimate Business Purpose Pursuant… for default DMF use
    8. Click Confirm
    9. Enter Participant/Applicant’s SSN, last name, first name
    10. Enter Participant/Applicant’s10 digit DCN in the reference code field
    11. Click Search
    12. Were results found?
      1. If Yes, go to 13
      2. If no, click Print Results
      3. Continue to 16
    13. Ensure the correct individual was found
    14. Click Run Search in the Next Steps Column
    15. Click Print Results
    16. Add documents to all other case records used for Participant/Applicant (PDF Creator Guide)
    17. Additional searches needed?
      1. If yes, return to Request information in the AfGE Portal
      2. If no, continue to 18
    18. Continue to Enter AfGE Information

 

Note: Use this search to verify a questionable address for the Applicant/Participant

 

 

Accurint (AfGE) Address Search #

    1. From the AfGE home page
    2. Click on Instant ID
    3. Select option 4: For use in connection with a determination…
    4. Click Confirm
    5. Select I have No Permissible Purpose for the default DPPA use
    6. Select Legal compliance for default GLB use
    7. Select Legitimate Business Purpose Pursuant… for default DMF use
    8. Click Confirm
    9. Enter Participant/Applicant’s SSN, last name, first name
    10. Enter Participant/Applicant’s State
    11. Enter Participant/Applicant’s DOB
    12. Enter Participant/Applicant’s10 digit DCN in the reference code field
    13. Click Report
    14. Ensure the correct individual was found
    15. Click Print Report
    16. Add documents to all other case records used for Participant/Applicant (PDF Creator Guide)
    17. Additional searches needed?
      1. If yes, return to Request information in the AfGE Portal
      2. If no, continue to 18
    18. Continue to Enter AfGE Information

Note: Search for death records only if all other cost-free electronic verification options have been exhausted

 

 

Accurint (AfGE) Death Records #

    1. From the AfGE home page
    2. Click on Death Records
    3. Select option 4: For use in connection with a determination…
    4. Click Confirm
    5. Select I have No Permissible Purpose for the default DPPA use
    6. Select Legal compliance for default GLB use
    7. Select Legitimate Business Purpose Pursuant… for default DMF use
    8. Click Confirm
    9. Enter Participant/Applicant’s SSN, last name, first name
    10. Enter Participant/Applicant’s State
    11. Enter Participant/Applicant’s DOB
    12. Enter Participant/Applicant’s10 digit DCN in the reference code field
    13. Click Search
    14. Ensure the correct individual was found
    15. Click Print Report
    16. Add documents to all other case records used for Participant/Applicant (PDF Creator Guide)
    17. Additional searches needed?
      1. If yes, return to Request information in the AfGE Portal
      2. If no, continue to 18
    18. Continue to Enter AfGE Information

 

Note: Search for criminal records only if all other cost-free electronic verification options have been exhausted

 

 

Accurint (AfGE) Incarceration – State Institutions #

    1. From the AfGE home page
    2. Click on Criminal Records
    3. Select option 4: For use in connection with a determination…
    4. Click Confirm
    5. Select I have No Permissible Purpose for the default DPPA use
    6. Select Legal compliance for default GLB use
    7. Select Legitimate Business Purpose Pursuant… for default DMF use
    8. Click Confirm
    9. Enter Participant/Applicant’s SSN, last name, first name
    10. Enter Participant/Applicant’s DOB  MM/DD/YYYY
    11. Enter Participant/Applicant’s10 digit DCN in the reference code field
    12. Click Search
    13. Were results found?
      1. If Yes, go to 14
      2. If no, remove DOB
        1. Click search
        2. Were results found?
          1. If yes, go to 14
          2. If no, click Print Results
          3. go to 17
    14. Ensure the correct individual was found
    15. Click Criminal Report on the first entry
    16. Scroll to the bottom of the report to find incarceration information
    17. Add report to all other case records used for Participant/Applicant (PDF Creator Guide)
    18. Additional searches needed?
      1. If yes, return to Request information in the AfGE Portal
      2. If no, continue to 19
    19. Continue to Enter AfGE Information

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Enter Accurint (AfGE) Information #

    1. Make the appropriate FAMIS entry for the information requested
      1. For Real Property see MHABD: Real Property
      2. For Watercraft and FAA Aircraft send the records to COLE.MHNPOLICY@dss.mo.gov with the heading “AfGE Watercraft/Aircraft Results” and go to I
        1. For Watercraft and FAA Aircraft entry see MHABD: Vehicles
      3. For Incarceration see:
        1.  Incarceration of MO HealthNet Participants in 04 Change in Circumstances in FAMIS
        2. 13.2.2 Incarceration Matches in FSD Policy
      4. For Death see IM Resources: Removing A Deceased Supercase/Eligibility Unit Member
    2. Does the information gathered result in ineligibility?
      1. If yes, enter GS in the verification field and send an edited FA-325
      2. If no, enter GC in the verification field and Continue to 3
    3. Comment on each entry
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