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Incorrect IMES

Follow the instructions below if a discrepancy is found on IMES. These instructions are for all programs.

 

Incorrect SSN on IMES #

BPT:

    • Notify your supervisor or manager of the error
    • Include the participant’s name, DCN, and correct SSN in the notification
    • Supervisor/Manager will send a request to have this corrected

Note: Division of Employment Security will complete the request, but there is no time frame given for the correction, and if a client asks, let them know it will be corrected as soon as possible.

 

Supervisor/Manager:  

    • Send an email with the subject line, “Incorrect SSN on IMES” to the MHN Cole Policy email address – COLE.MHNPOLICY@dss.mo.gov.
    • Include the client’s name, DCN, and correct SSN.
    • Program and Policy have specific staff that will be able to request a fix for this.

 

Incorrect Employer on IMES #

If an employer is listed on IMES, but the participant states that is a mistake, the participant must dispute the error with the Division of Employment Security.

Provide the participant the Division of Employment Security’s contact information:

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