Team members can refer to these guides often to help answer customer questions or for general inquiry in MEDES.
- MEDES Basic Navigation
- MEDES Application Lifecycle Quick Reference
- How to use the How Do I Know MEDES Guides
- How Do I Know Search for a Participant
- How Do I Know If a Participant has a Pending Application
- How do I know Where to Find Case Notes?
- How Do I Know If a Participant has a Denied Application
- How Do I Know If an Application Case has Outstanding Verifications
- Search For An Integrated Case guide
- How Do I Know If an Integrated Case has Outstanding Verifications
- Search For Evidence On An Integrated Case guide
- How Do I Know If a Participant has Coverage and Coverage Dates
- Guide to Evaluating MEDES Eligibility Determinations guide (pgs. 1 – 4)
- Search for a Product Delivery Case (PDC) guide
- How Do I Know What Income was used in a Determination
- How Do I Know If a Participant has a Premium
- How Do I Know If a participant has been Removed from an Integrated Case
- How Do I Know If a Case is in Adverse Action